SHIPPING TIMES
We offer Australia Post Standard delivery on all orders. Delivery time is estimated at 3-7 working days depending on your location (regional addresses may have a longer delivery time than metro).
SHIPPING COSTS
We are currently partnered with Australia Post for all orders within Australia.
Standard Shipping: Orders over $100 - FREE
Standard Shipping: Orders under $100 - $10 Flat Rate
CLICK & COLLECT
Just choose click & collect at checkout and we will get it ready for you.
Collection from Fika Clinic - 28 Surrey Road, Keswick
CHANGE OF MIND
Only one discount code can be used per order and cannot be combined with other promotions.
ALLERGIC REACTIONS
It is always important to use products as directed on the label and that have been reccomnded by our experienced team. In the unlikely case that your skin becomes irritated or shows signs of an allergic reaction please stop using the product immediately and contact us on 0430 519 287 with the product, date you purchased and some photos.
If our skin therapist identifies that the product purchased caused a skin reaction we will exchange the item for another product. Allergy returns must not be more than 20% used and must be reported within 14 days of purchase.
FAULTY PRODUCT
In the event that you receive a product that is in some way defective, please contact our Customer Service team to arrange a replacement or refund within 60 days of purchase.
Still have questions? We're happy to help! Please email us at hello@fika.clinic and we will get back to you within 24 hours.